![]() We reserves the right to return merchandise to its customer and not refund money, if we in our opinion deem that the merchandise has been used, crashed, abused, misused or modified in any form, or has been damaged by water, dust, or other contaminants. For returned merchandise that is found to be genuinely defective, we ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fees. Customer will be responsible for the return shipping cost to send return back to us. Shipping and handling charges for all orders are non-refundable, as we have paid the Post Office to send the shipment and the Post Office will NOT refund the postage cost back to us after they processed the shipment. so you can check with your local shipping carrier.) We will not responsible for the lost of returned merchandise in shipping. All merchandise should be returned to us by shipping carriers with safe method which provides proof of shipment (just in case your item does not reach us. Returned merchandise must be received from our customer before we will process and ship out any replacement. Items returned must be in as-new conditions with the packing slips, manuals, accessories and all other items intact in original packaging. We reserves the rights to entertain requests received thereafter. Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 30 days of your receipt of merchandise(s). If the item we sent you is defective when you received the shipment from us (NOT AFTER USE), you can report to us by email for return / exchange / refund arrangement. (Click a video a second time to view it larger in a new window.Our warranty/ return / exchange policy is very simple. You can get the whole thing zipping around through the air pretty fast and do spins, panicked falls with recovery, backwards flight, and "j-turns." It can be pretty fun, without being scary. While the Hawk 4 can fly very smoothly, it can also pick up some speed, and the maximum turning rate is not at all sluggish. If you get going too fast, you can easily just reverse to stop pretty quickly, or again, you can just let go of the right stick, and the heli will level itself out and stop. Forward/reverse motion is a little smoother around the edges, but very confidence-inspiring. When you tell the heli to turn, it begins to turn immediately, but without a sudden jerking motion, and when you let go of the right controller stick, it stops its turn and holds its direction exactly where you left it. The gyro system works perfectly and is very smooth. It can come about as close to hovering in one spot in the air as you can ask of a $35 toy. What do you know, the Fast Lane Hawk 4 flies like it's well-built. This doesn't affect anything performance-wise of course, it's just a little frustrating. Depending upon how the wire got folded up inside, it can be hard to get the plug out and/or hard to shut the door when you put it back in. My ownly grievance with the charging system is that the sliding door on the controller that houses the charging jack has the most unfriendly design I've ever encountered for such a thing. It'll take anywhere from 20 to 30 minutes to fully charge a completely drained battery, but the heli comes out of the box already halfway charged, so you'll be in the air much sooner than that. Because of its small size, it's paired with a controller that doubles as a charger for the heli. There's nothing new about its design, following a now well-known formula for 3-channel (up/down, right/left, forward/back) helicopter design. ![]() It looked well-built, and after I unboxed it at home, it felt well-built as well. ![]() Second, much of its construction is metal, from the side frames to the tail boom. First, it is advertised as having gyroscopic stabilization, an electronic assist to help you keep the craft under control. However, a couple of things about the Hawk 4 gave me a lot of hope when I first saw it on the shelf at Toys R Us. Honestly speaking, Fast Lane has had a lot more misses than hits in their RC aircraft product line.
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